1. Scope
This policy applies to the PushMac website at pushmac.com and its related account console, ordering, billing and support services. It explains how we handle relevant information when you browse the site, create an account, rent a cloud Mac or contact support.
PushMac provides dedicated physical Mac mini rentals, not virtual machines. Account and order data is used to establish and deliver our service relationship. Code, build artifacts and other files stored on your dedicated Mac are data on the host and are covered separately in Section 4. These two types of data remain distinct even when used as part of the same service.
This policy does not change your ownership of project files or related intellectual property. If you create system accounts for teammates, configure build jobs or import project materials, make sure you have the right to handle that information and let relevant team members know how access is managed within your team.
2. Information we collect
Account email and verification information.Your account email is used to register, sign in, recover your account and receive service notices. We process verification requests and their results to confirm your identity and protect your account. Keep your email accessible, and never put verification codes or passwords on public pages, in email subject lines or in support tickets.
Orders and billing records.When you place or renew an order, we process your chosen model, region, billing term, add-ons, order total, payment status and service dates. We use these records to assign a Mac, confirm your rental term, show invoices and resolve order issues—not to infer what your projects are about.
Support tickets and email.When you contact support, we process the contact details and issue description you provide, order or instance identifiers, and any logs or attachments you choose to send. To help us investigate, share an error summary first and redact access tokens, private keys, signing asset passwords and sensitive business information. You do not need to send a full code repository or complete credentials.
Access and security logs.To provide our services, the website and console may record IP address, request time, pages or endpoints accessed, browser or device type, response status and error details. We use this information for security checks, troubleshooting and service improvements. These logs cover activity on the website and service interfaces; they do not mean we read files on your dedicated Mac.
3. Payment information
All services are billed in US dollars (USD). We accept USDT-TRC20 and Visa, Mastercard or Amex card payments processed by Stripe. The payment options available at checkout are determined by the response from our payment gateway.
Stripe processes card details during payment; we do not store card numbers. We retain payment outcomes and transaction identifiers needed to reconcile orders, confirm invoices are paid and resolve payment issues. Do not send card numbers or card security codes by email or support ticket.
For USDT-TRC20 payments, we record only the transaction hash to link the payment to your order and verify the on-chain result. We will never ask for your wallet’s private key, recovery phrase or access password. The relevant network determines how on-chain transactions are made public and retained; deleting your account records with us does not delete on-chain records.
4. Data on your Mac
You own the source code, dependency caches, build artifacts, certificates, provisioning profiles and other project materials you store on your dedicated Mac. Each Mac is assigned to one customer, and its storage is not shared with other customers. We do not access code or files on your Mac, or use them for advertising, content analysis or model training.
You are responsible for system accounts, SSH keys, remote desktop passwords and project permissions on your Mac. Before granting team members access, define which directories and tasks each person can use. When reporting an issue to support, you can share a redacted error excerpt; you do not need to provide project files or your Mac login password.
Create and verify your own backups, keeping code, signing assets and build artifacts you need to retain in a backup location you control. Caches on your dedicated Mac may remain for the rental term, but they are not a substitute for backups. Before deleting files, changing environments or ending your rental, make sure your backups are complete and recoverable.
When your rental ends, the Mac is wiped before it is assigned to another customer. Wiping the Mac and deleting account records are separate processes: the former removes files on the Mac; the latter applies to service records such as account, order and support ticket data. Export your materials before your rental ends; do not rely on the Mac remaining available for file recovery afterward.
5. Cookies & analytics
The website and console use essential cookies or browser storage to maintain your sign-in session, protect requests and remember interface settings you choose. This information supports account and website functions and does not include code or files on your Mac.
We use same-domain analytics to collect page views and key interactions, such as viewing plans, clicking rental links and opening help content. This helps us assess usability and improve the order process. Analytics do not read files on your Mac. Passwords, verification codes, access keys and support ticket content should never be sent as event data.
You can limit or clear cookies and site storage in your browser settings. You may need to sign in again, and some settings may revert to their defaults. Blocking essential session storage can affect account verification and checkout. For questions about analytics or related requests, use the contact details in Section 7.
6. Data retention and deletion requests
We retain data according to its purpose rather than applying one retention period to everything. Account information is kept while we provide account services. Order and payment reconciliation records are retained for as long as needed to deliver services, manage billing and meet applicable legal requirements. Support tickets and access logs are kept as needed to resolve issues, investigate security incidents and support necessary follow-up—not indefinitely without a purpose.
You can request access to, correction of or deletion of your data through a console support ticket or by emailing support@pushmac.com. Tell us what kind of request you are making, your account email, and any order or ticket identifier we need to locate the records. Do not send passwords, verification codes, full card details or wallet keys.
To prevent someone else from making a request in your name, we will take reasonable steps to verify that the account belongs to you. If we need more information, we will contact you through the original channel. If some records cannot yet be deleted because of an outstanding order, a dispute or applicable legal requirements, we will explain what categories we retain, why and for how long or within what scope. We will not extend that retention to unrelated data.
Deleting account information may affect sign-in, invoice access and future services. Export any records you need and review your current rental arrangements first. Exporting files from your Mac and wiping it after rental are covered in Section 4. A request to delete website records does not mean we have backed up files on your Mac.
7. Policy changes and contact
We will update this policy if our service processes, data handling or applicable requirements change, and note the version and effective date on this page. We will communicate significant changes to processing purposes, data categories or how you can exercise your rights through an appropriate channel, such as a website notice, console notification or account email.
For questions about data handling, requests to access, correct or delete data, or security concerns, email support@pushmac.com. Customers with an active account can alsosign in to the console and submit a support ticketso we can associate it with the right account and order. Put “Privacy request” and the type of request in the subject line, and include only the information needed to locate the issue in the message.
This policy is governed by the laws of the jurisdiction where the platform operator is based. If a dispute arises concerning data handling, you may first contact us through the channels above. Where litigation is legally required, it will be handled by a court with jurisdiction in that jurisdiction.